Privacy Policy for Lawns by Ronn
At Lawns by Ronn, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, lawnsbyronn.com, or use our lawn care and landscaping services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us.
- Personal Identifiable Information: This includes your name, email address, mailing address (for service quotes and billing), phone number (for contact and scheduling), and payment information (processed securely by third-party payment processors, not stored directly by us). This information is collected when you request a quote, schedule a service, or contact us through our online forms or via phone.
- Service-Related Information: Details about the services you request, your property specifications, and any specific notes related to your lawn care and landscaping needs (e.g., lawn size, preferred service dates, special instructions).
- Technical Data: Our site may automatically collect certain information when you access it. This may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This data is primarily used for site functionality and analytics.
2. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our online platform to:
- Provide, operate, and maintain our lawn care and landscaping services.
- Process your service requests and manage your account.
- Send you administrative information, such as service confirmations, billing information, and updates about our policies.
- Respond to your inquiries and offer customer support.
- Send you marketing and promotional communications, if you have opted in to receive them.
- Improve our site and services through analysis of usage trends.
- Comply with legal obligations and prevent fraudulent transactions.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Choices Regarding Your Information
You have certain choices regarding the collection and use of your information:
- Account Information: You may review or change the information in your account at any time by contacting us directly using the contact information provided below.
- Opting Out of Marketing Communications: You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails we send or by contacting us directly.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
8. Do Not Track (DNT) Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly solicit or collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe a child under 13 has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Lawns by Ronn
11033 South West 51th Dr
Webster, FL 33597